E-commerce

in.house.media's e-commerce system is one of the most advanced yet cost effective ways to trade successfully online. The system is not only a web site but a complete online business.

Here is the built in feature list, we do customise everything and can tailor any functionality your business may need.

Click here to download this document as a PDF

Customer Convenience

  • Customer can view and modify their personal info by logging on to their account.
  • Account can be created before or during CheckOut process.
  • Full order history and detail is available to the customer.
  • Customer receives confirmation eMails when they place the order, and when their order's status changes.
  • All software downloads are available via their online account.
  • No more hassles with eMailed software links gone missing.
  • Customer can re-attempt payment at a later date. Sometimes the Payment Gateway's servers are down. With this software, the Customer can come back and pay later.
  • Password Reminder feature for Customers.
  • "Email A Friend" functionality allows customer to send a link to a Product via email.
  • Support for tax-free customers.
  • Convenient Order Print function from the customer's account area.
  • Advanced search function.
  • "Contact Us" script to send queries via email from your store.
  • "Save Cart" functionality.
  • See delivery estimates before checkout.
  • Customer can keep a list of their favorite products.
  • Selectable currency and language.

Catalogue & Products

  • Unlimited Products, Categories and Options.
  • Item discounts based on quantity ordered.
  • Order discounts with single or multi use discount codes.
  • Products can be linked to multiple categories, and multiple option groups.
  • Product categories can be "nested" within each other.
  • You can display the entire category tree, or only from a certain point in the tree.
  • Link images or other HTML to the category display.
  • Group products so that they are displayed together on the product detail page.
  • Option Groups can be individually set to Optional or Required. This way you can make sure that the Customer selects all the right options.
  • Options can be given a weight which will be factored into the shipping cost calculations along with the Product weight.
  • Support for "text" options which allows a customer to enter text when they order a product.
  • Digital Downloads are fully supported. All downloads are done through a script that checks the order status before allowing the download.
  • Store can be run in "Catalogue Only" mode. This way, the store acts just like an online catalog, without any links to a shopping cart.
  • Dynamically create product listings on your "Home Page" by setting product(s) to "Featured".
  • Cross-Selling is supported via a related keys mechanism. This method is much less work than physically linking dozens of Products manually.
  • Tax-free products and options.
  • Support for product Ratings & Reviews per product.
  • Support for product suppliers

Administration

  • On-Screen help is available for most functions.
  • Easily manage Products, Categories, Options, Customers, Delivery, Locations, Orders and much more.
  • Upload Product Images and Software Items from your browser to your web server.
  • Store delivery rates are calculated by order weight and/or price. The amount charged for delivery can be calculated via fixed price or percentage. Ability to assign Free Delivery to an individual product.
  • Configure sales tax / vat per postal code, county or country (billing or delivery address).
  • Activate/Deactivate individual customers.
  • Manage your orders from an intuitive screen. Order stock levels can be adjusted when the order ships.
  • Add private comments to each order, or comments that the customer can also see.
  • Statistical Charting tool.
  • Restrict digital downloads to a specified number of downloads, or a pre-determined number of hours.
  • Emails sent to customer via the store can be customized to suit your requirements. Dynamic replacement of text can also be done.
  • Send HTML Newsletters to your customers directly from your store.

Payment Gateways

  • Secure Manual or fully secure real time card processing.
  • Support for Worldpay, ProTX, SecPay, HSBC, Barclays ePDQ
  • We can custom integrate almost any payment system.